Contact Us
We'd love to hear from you — whether it's a question, feedback, or a bug report.
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General Support
Questions about the app, your subscription, or how a feature works? Send us an email and we'll get back to you within 1–2 business days.
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Report a Bug
Found something that isn't working right? Please include your iPhone model and iOS version in your message so we can fix it quickly.
Report a Bug💡
Feature Request
Have an idea that would make FlowState AI better? We read every suggestion — many of our features came from user feedback.
Send an Idea💳
Subscription & Billing
FlowState AI subscriptions are managed entirely by Apple. For billing issues, refunds or cancellations, please contact Apple directly or visit your Apple ID settings.
Apple Support ↗🔒
Privacy Enquiries
Questions about how your data is used, stored or deleted? See our Privacy Policy or email us directly.
Privacy QuestionFrequently asked questions
How do I cancel my subscription?
Open the Settings app on your iPhone → tap your name → Subscriptions → FlowState AI → Cancel Subscription. You'll keep Pro access until the end of your current billing period.
Can I get a refund?
Refunds are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the FlowState AI purchase and request a refund.
How do I restore my purchases on a new device?
Open FlowState AI → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID you used to make the original purchase.
I lost my data after reinstalling. Can I recover it?
If you had iCloud Sync enabled, your data should restore automatically after reinstalling and signing in to the same iCloud account. If not, data stored locally cannot be recovered after the app is deleted — this is why we recommend enabling iCloud Sync in Settings.
The AI isn't generating reports. What should I do?
Make sure you have an internet connection. If the problem persists, try force-quitting and reopening the app. If you still have issues, email us with your device model and iOS version.
How do I delete all my data?
Go to FlowState AI → Settings → Data → Clear All Data. This permanently deletes everything from your device. Since we don't store data on our own servers, this is immediate and irreversible.
Response time
We aim to reply within 1–2 business days. For urgent App Store issues (billing, refunds), contacting Apple directly is always faster.
